Kloud Privacy Agreement
Thank you for using the Kloud Platform (" this Platform ") provided by Yinxiang (Shanghai) Technology Co., Ltd. (" Texel ", " Kloud " or " we ") (including " Kloud Meeting ", " Kloud Project" One (referred to as P1) ", " reachable conference ").
We are fully aware of the importance of personal information to you and will do our best to protect the safety and reliability of your personal information. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: Rights and Responsibilities 1 The principle of consistency, the principle of clear purpose, the principle of choice and consent, the principle of at least enough, the principle of ensuring safety, the principle of subject participation, the principle of openness and transparency, etc. At the same time, we promise that we will take corresponding security protection measures to protect your personal information based on mature security solutions in the industry. In view of this, we have formulated this "
Privacy Agreement " (hereinafter referred to as " this Agreement/This Privacy Agreement ") and remind you:
Before using the various products or services we provide, please be sure to read and thoroughly understand this agreement, and use the relevant products or services after confirming that you fully understand and agree. Once you start using our products or services, it means that you have fully understood and agreed to this Agreement and confirmed that you accept the restrictions of our User Agreement. If you have any questions, opinions or suggestions about the content of this Agreement, you can contact us through the various contact methods we provide. You can view the above terms on our website. If you do not agree to this privacy policy, please stop accessing or using this platform.
If you are using the Platform as a corporate user, we will collect and process personal information both through your employer (for example, when your employer opens your account) and directly from you (for example, when you use the Platform). This platform collects and processes personal information. When your employer opens your account in order to allow you to use this platform, you will provide us with certain personal information related to you, including your account name, business email, work phone number (if any), work number Work location information and your supervisor. Your employer may provide us with additional personal information about you or update the personal information you provide to us when you use the Platform.
If you are using this platform with a corporate account, you understand and confirm that in order to allow you to use this platform more conveniently, your employer has provided us with certain personal information related to you, including your account name , business email, work phone number (if any), work location information and your supervisor. According to your employer's representations and warranties, your employer has obtained your explicit authorization in advance and fully informed you of the purpose, scope, and use of your personal information before providing us with the above personal information. . If you cannot confirm the above content, we recommend that you immediately stop accessing or using this platform and confirm the above matters with your employer. At the same time, you can also contact us through the contact information provided in this privacy policy, and we will cooperate with you to handle relevant matters within the scope of our capabilities.
Address book, geographical location, camera, camera, and photo album permissions will not be enabled by default. They will only be used to implement specific functions or services with your express authorization. You can also withdraw your authorization. In particular, even if we obtain these sensitive permissions with your authorization, we will not collect this information when it is not needed for related functions or services.
Before you read the following carefully to understand how we process your personal information and our actual operating methods, we will first briefly inform you of the basic structure of this privacy policy. You can click on the corresponding title to directly view your concerns. Content.
This Privacy Agreement will help you understand the following:
- 1. How we collect and use your personal information
- 2. How we use ANDROID ID and similar technologies
- 3. How we share, transfer and publicly disclose your personal information
- 4. How we protect your personal information
- 5. How do you manage your personal information?
- 6. How we process personal information of minors
- 7. How your personal information is transferred globally
- 8. How to update this privacy agreement
- 9. How to contact us
1. How we collect and use your personal information
Personal information refers to all kinds of information recorded electronically or in other ways that can identify a specific natural person alone or combined with other information or reflect the activities of a specific natural person. We will use it for the following purposes as described in this agreement. Purpose of collecting and using your personal information:
(1) Help you become our user
In order to complete the creation of an account so that we can provide you with services, you may need to provide the following information: your nickname, avatar, gender, date of birth, mobile phone number/WeChat ID/QQ number, etc.
During the registration process, if you provide the following additional information to complete your personal information, it will help us provide you with better services and experience: your real name, real ID information, business mobile phone number, business email, department Portal organizational structure, your real avatar and other information
The above information you provide will continue to be authorized for use by us during your use of this service. When you actively cancel your account (Me - About - Account Cancellation), we will make it anonymous or delete your personal information as soon as possible in accordance with the requirements of applicable laws and regulations.
(2) Provide you with goods or services
1. Information you provide to us
Relevant personal information you provide to us when registering an account or using our services, such as phone number, email, bank card number or WeChat, Alipay account, etc.;
Shared information you provide to other parties through our services, and information stored when you use our services. Before providing us with the aforementioned personal information of such other parties, you must ensure that you have obtained their authorization and consent, otherwise you will be solely responsible for all adverse consequences, including liability for infringement.
2. Information we collect when you use the service
In order to provide you with page displays and search results that better suit your needs, understand product suitability, and identify abnormal account status, we will collect information about the services you use and how you use them, and associate this information with them. , this information includes:
Device Information:
We will receive and record information related to the device you use (such as device model, operating system version, device settings, unique device identifiers and other software and hardware feature information) based on the specific permissions you granted during software installation and use. , information related to the location of the device (such as IP address, GPS location, and sensor information such as Wi-Fi access points, Bluetooth, and base stations that can provide relevant information. Since the services we provide are mobile social services based on geographical location, you Confirmation of successful registration of " " account shall be deemed as confirmation of authorization for us to extract, disclose and use your geographical location information.
Log information:
When you use the products or services provided by our website or client, we will automatically collect your detailed usage of our services and save them as relevant network logs. For example, your search query content, IP address, browser type, telecom operator, language used, access date and time, and web page records you visited, etc.
Storage permissions:
When you use the products or services provided by our website or client, because it involves uploading files in the space, uploading files in meetings, and downloading files, we need you to provide storage permissions. Storage permissions are only used for personal upload of files by users. Used when viewing files.
Get pasteboard information:
When you use the products or services provided by our website or client, in order to join the meeting more efficiently, we will determine on the homepage whether your pasteboard contains the kloud.con link to join the meeting. If it does, we will prompt you. You join the meeting.
Please note that individual device information, log information, etc. are information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or combine it with personal information, then during the period of combination, such non-personal information will be considered For personal information, unless we obtain your authorization or otherwise are required by laws and regulations, we will anonymize and de-identify such personal information.
When you contact us, we may save your communication/call records and content or the contact information you left and other information in order to contact you or help you solve the problem, or record the solutions and results of related problems. .
(3) Shared information to implement functions or services
If you choose to use the services provided by third-party service providers on this platform (including all programs under this platform), the third-party service provider may share some of your information with us. You can review the privacy policy of the third-party service to learn about the content of data that may be shared with us.
(4) Other uses
When we use information for other purposes not specified in this agreement, or when we use information collected for specific purposes for other purposes, we will seek your consent in advance.
(5) Exceptions to obtaining authorized consent
According to relevant laws and regulations, your authorization and consent are not required to collect your personal information in the following situations:
- (1) Related to national security and national defense security;
- (2) Related to public security, public health, and major public interests;
- (3) Related to criminal investigation, prosecution, trial and judgment execution, etc.;
(6) Third-party SDK
In order to ensure the stable operation and function realization of our products or services and enable you to use and enjoy more services and functions, our applications will embed third-party SDKs. For details on the collection of personal information involved in the third-party SDKs we access, please see the "Kloud Third-Party SDK Directory".
2. How we use ANDROID ID and similar technologies
(⼀) ANDROID ID
In order to ensure that we provide richer functional services, we need to use ANDROID ID as basic data when logging in and sharing across multiple devices.
3. How we share, transfer and publicly disclose your personal information
(1) Sharing
We will not share your personal information with companies, organizations and individuals other than service providers, except in the following circumstances:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. Sharing under legal circumstances: We may share your personal information externally in accordance with laws and regulations, litigation and dispute resolution needs, or as required by administrative and judicial authorities in accordance with the law.
3. Sharing with authorized partners: Only to achieve the purpose stated in this privacy agreement, some of our services will be provided jointly by us and authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. For example, arranging for partners to provide services. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share the personal information necessary to provide services. Our partners have no right to use the shared personal information for other purposes unrelated to products or services.
Currently, our authorized partners include the following types:
(1) Authorized partners for advertising and analysis services. Unless you give us your permission, we will not use your personally identifiable information (information that identifies you, such as your name or email address, by which you can be contacted or identified) with other parties. Sharing with partners of reporting and analysis services. We provide these partners with information about their advertising coverage and effectiveness without providing your personally identifiable information, or we aggregate the information so that it does not identify you personally. For example, we may tell advertisers how effective their ads are, or how many people saw their ads or installed them after seeing them, only if they agree to abide by our advertising guidelines. Application, or provide these partners with non-personally identifiable statistical information (such as "Male, 25-29 years old, located in Beijing") to help them understand their audience or customers.
(2) Suppliers, service providers and other partners. We send information to vendors, service providers and other partners who support our business, including providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of our advertising and services, providing Customer service, payment facilitation or conducting academic research and surveys. We will sign strict data protection agreements with companies, organizations and individuals with whom we share personal information, requiring them to handle individuals in accordance with our instructions, this Privacy Agreement and any other relevant confidentiality and security measures. information.
(2) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. When it comes to mergers, acquisitions or bankruptcy liquidations, or other situations involving mergers, acquisitions or bankruptcy liquidations, if the transfer of personal information is involved, we will require the new company or organization that holds your personal information to continue to be subject to this provision. be bound by the agreement, otherwise we will require the company, organization and individual to re-obtain your authorization and consent.
(3) Public disclosure
We will only publicly disclose your personal information under the following circumstances:
1. We may publicly disclose your personal information with your explicit consent or based on your active choice;
2. If we determine that you have violated laws and regulations or seriously violated our relevant agreement rules, or to protect the personal and property safety of our website and its affiliated company users or the public from infringement, we may act in accordance with laws and regulations. Or our relevant agreement rules will disclose your personal information with your consent, including related violations and the measures our website has taken against you.
(4) Exceptions to obtaining prior authorization and consent when sharing, transferring, or publicly disclosing personal information
In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:
1. Relevant to national security and national defense security;
2. Related to public security, public health, and major public interests;
3. Relevant to criminal investigation, prosecution, trial and judgment execution;
4. Personal information that you disclose to the public;
5. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
According to legal provisions, sharing and transferring de-identified personal information and ensuring that the data recipient cannot recover and re-identify the personal information subject does not constitute external sharing, transfer and public disclosure of personal information. The storage and processing of such data will not require additional notification to you and your consent.
4. How we protect the security of your personal information
(1) We have adopted reasonable and feasible security protection measures that are in line with common industry solutions to protect the security of the personal information you provide and prevent personal information from unauthorized access, public disclosure, use, modification, damaged or lost. For example, when exchanging data (such as credit card information) between your browser and the server, it is protected by SSL (Secure Socket Layer) protocol encryption; we will use encryption technology to improve the security of personal information; we will Use trusted protection mechanisms to prevent personal information from being maliciously attacked; we will deploy access control mechanisms to try our best to ensure that only authorized personnel can access personal information; and we will hold security and privacy protection training courses to strengthen employees' Workers’ awareness of the importance of protecting personal information.
(2) We will take reasonable and feasible measures to avoid collecting irrelevant personal information. We will only retain your personal information for the period necessary to achieve the purposes stated in this Agreement, unless the retention period is extended or permitted by law.
(3) The Internet is not an absolutely secure environment. We strongly recommend that you do not send personal information using communication methods other than those recommended by us. You can connect and share with each other through our services. When you create communications, transactions or shares through our services, you can independently choose the objects of communication, transactions or sharing as the third party who can see your transaction content, contact information, exchange information or sharing content and other related information. Three parties. If you find that your personal information, especially your account or password, has been leaked, please contact us immediately so that we can take appropriate measures according to your application. Please note that the information you voluntarily share or even share publicly when using our services may involve your or other people’s personal information or even personal sensitive information, such as when you post updates or in group chats or circles. Wait until you choose to upload pictures containing personal information in public places. Please consider more carefully whether to share or even share relevant information publicly when using our services. Please use complex passwords to help us ensure the security of your account. We will do our best to ensure the security of any information you send to us. At the same time, we will also report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
5. How do you manage your personal information?
You can access and manage your personal information in the following ways:
(1) Access your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. You can access your personal information yourself in the following ways:
Account information - If you want to access or edit personal document information, mobile phone binding, payment information, add security information, etc. in your account, you can perform this through the "Me" page by logging in to your account. operate. Personal Information—If you wish to access or edit your personal information, you can perform such operations through "My Avatar" - "Account Settings" by logging into your account.
6. How we process personal information of minors
Minors may not create their own user accounts without the consent of their parent or guardian. If you are a minor, we recommend that you ask your parent or guardian to read this privacy agreement carefully, and use our services or provide us with information with the consent of your parent or guardian. .
For the collection of personal information of minors with the consent of their parents or guardians to use our products or services, we will only collect personal information if permitted by laws and regulations, with the express consent of the parents or guardians, or if it is necessary to protect the minors. Use, share, transfer or disclose this information.
7. How to transfer your personal information
As our business continues to develop, we may engage in mergers, acquisitions, and asset transfers, and your personal information may be transferred as a result. When the aforementioned changes occur, we will continue to protect or require the successor of personal information to continue to protect your personal information in accordance with laws and regulations and security standards no lower than those required by this Privacy Policy, otherwise we will require the successor to do so. Obtain your authorization and consent again.
8. How to update this privacy agreement
Our privacy policy is subject to change.
We will not limit your rights under this Privacy Agreement without your explicit consent. For major changes, we will provide prominent notifications (including notifications through our public announcements and even providing you with pop-up prompts).
Major changes referred to in this Agreement include but are not limited to:
1. Our service model has undergone major changes. Such as the purpose of processing personal information, types of personal information processed, ways of using personal information, etc.;
2. We have undergone major changes in terms of control rights and other aspects. Such as changes in owners caused by mergers, acquisitions, reorganizations, etc.;
3. The main objects of personal information sharing, transfer or public disclosure change;
9. How to contact us
You can contact us through the following methods and we will respond to your request within 30 days:
1. If you have any questions, opinions or suggestions about the content of this agreement, you can contact us through our customer service;
2. If you find that your personal information may have been leaked, you can complain and report through our official channels;
3. We have also established a dedicated department for personal information protection, through which you can contact us.
For legitimate rights and interests, you can also seek a solution by filing a lawsuit with a court of competent jurisdiction in our location.
Developer contact information: xusuwy@163.com
Update date: March 27, 2023